Arcs Studio
Privacy Policy
Last updated: May 2026
1. Who We Are
Arcs Studio ("Arcs", "we", "us") operates arcsstudio.co.uk. We are committed to protecting your personal data and complying with applicable data protection laws including the UK GDPR. For any privacy related queries contact us at hello@arcsstudio.co.uk
2. What Data We Collect
We collect the following personal data when you use our site or purchase our services: name and brand name, email address, business information provided in intake forms, payment information processed securely by Stripe (we do not store card details), communications between you and Arcs Studio, and website usage data collected via cookies and analytics tools.
3. How We Use Your Data
We use your data to deliver the services you have purchased, communicate with you about your project, send service-related emails and updates, improve our services and website, and comply with legal obligations. We do not sell your personal data to third parties.
4. Legal Basis for Processing
We process your data on the following legal bases: contract performance to deliver services you have purchased, legitimate interests to improve our services and communicate with clients, legal obligation where required by law, and consent for marketing communications where you have opted in.
5. Data Sharing
We share your data only with trusted third party service providers necessary to deliver our services including Stripe for payment processing, Calendly for call scheduling, and email service providers for client communication. All third parties are required to handle your data securely and in accordance with applicable law.
6. Data Retention
We retain your personal data for as long as necessary to deliver our services and comply with legal obligations. Project files and communications are retained for a minimum of 12 months following project completion.
7. Your Rights
Under UK GDPR you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data where no legal obligation requires us to retain it, object to or restrict processing of your data, and data portability. To exercise any of these rights contact us at hello@arcsstudio.co.uk
8. Cookies
Our website uses cookies to improve your experience and collect analytics data. You can control cookie settings through your browser. By continuing to use our site you consent to our use of cookies in accordance with this policy.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
10. Changes to This Policy
We may update this policy from time to time. The most current version will always be published at arcsstudio.co.uk/privacy.
11. Contact
For any privacy related queries or to exercise your rights contact us at hello@arcsstudio.co.uk